Terms and Conditions
Welcome to WishKing. This document outlines the Terms and Conditions that govern your use of our services. By creating an account and playing at the casino WishKing, you agree to be bound by these rules, which form a legal agreement between you and the platform. It’s important for all players in Canada to read and understand these guidelines fully before participating in any games or promotions.
General Provisions
These terms apply to all games and services offered on our platform. We operate under a Curacao gaming licence, ensuring a regulated and structured gaming environment for our players. All activities, bets, and winnings are subject to these rules. We reserve the right to amend these terms as required to comply with regulatory changes or business needs, and we will endeavour to notify players of any significant updates.
Your WishKing Account
To access our real money games, you must register an account. The following rules apply to all player accounts to ensure a secure and fair environment:
- You must be at least 18 years of age or the legal age for gambling within your province.
- Only one account is permitted per person, household, and IP address. Creating multiple accounts may lead to the closure of all associated accounts.
- All information provided during the registration process must be accurate and kept up to date.
- You are solely responsible for keeping your login credentials confidential and secure.
- Identity verification (KYC) is mandatory before your first withdrawal is processed. This is a standard security measure to prevent fraud and protect your funds.
Financial Transactions
All deposits and withdrawals are managed securely through your player account. The minimum amount for both deposits and withdrawals is £20. We support a variety of payment methods, including Visa, Mastercard, e-wallets like Skrill and Neteller, and cryptocurrencies such as Bitcoin and Ethereum. While WishKing does not charge fees on standard transactions, please note that a fee may apply if you request a withdrawal before wagering your deposit amount at least three times. Withdrawals are processed on business days, from Monday to Friday.
Bonus and Promotion Rules
Promotional offers at WishKing are designed to enhance your playing experience but come with specific conditions. Unless otherwise stated in a promotion’s specific terms, a standard wagering requirement of 40x applies to both bonus funds and any winnings generated from free spins. While a bonus is active, the maximum bet allowed is £5. Bonuses and free spins are typically valid for 7 days from the moment they are credited. Game contributions toward wagering vary; for example, most slots contribute 100%, whereas live casino games contribute 0%.
Player Responsibilities and Conduct
Players are expected to use our services responsibly and ethically. Any fraudulent behaviour, use of automated software or bots, or exploitation of software vulnerabilities is strictly prohibited and will result in immediate account termination. We are committed to responsible gaming and provide a suite of tools to help you manage your activity, including deposit limits, loss limits, session timers, and self-exclusion options. We encourage all players to utilize these features to ensure their gaming remains a fun and controlled activity.
Disputes and Complaints
Should you have any concerns or disputes regarding our services, your first point of contact should be our customer support team. We are dedicated to resolving all issues in a fair and efficient manner. For detailed assistance, you can reach out via live chat or email. If you need to send a formal inquiry, please refer to the WishKing contact us page for more information on the proper channels and procedures.
Amendments to Terms
WishKing reserves the right to modify these terms and conditions at any time without prior notice. We will make reasonable efforts to inform players of any material changes that may affect them. Your continued use of the platform following any amendments signifies your acceptance of the updated terms. We recommend that you review this page periodically to stay informed of the current rules and regulations.